Privacy Policy

Last updated: April 2026

 

Who we are

Research Design House is a professional collective specialising in inclusive design and service delivery. We are registered with the Information Commissioner's Office (ICO) as a data controller.

If you have any questions about this policy or how we handle your data, please contact us at holly.draper@researchdesignhouse.com.

 

What data we collect

When you submit a contact form on this website, we collect the personal information you provide — typically your name, email address and the content of your message.

This website is built on Wix, which uses cookies to monitor site performance and understand how visitors use the site. This may include information such as pages visited, time spent on the site and the device or browser used. No personally identifiable information is collected through cookies.

 

Why we collect it

We collect contact form information solely to respond to your enquiry. We do not use it for marketing purposes or share it with third parties. Cookie data is used only to help us understand how the site is performing and to improve the experience for visitors.

 

How long we keep it

We retain your contact information only for as long as is necessary to respond to your enquiry and for a reasonable period afterwards, in case of any follow-up correspondence. Cookie data is retained in accordance with Wix's own data retention policies.

 

Your rights

Under UK GDPR, you have the right to access the personal data we hold about you, request that it be corrected or deleted, and object to how it is being used. To exercise any of these rights, please contact us at holly.draper@researchdesignhouse.com.

You also have the right to lodge a complaint with the ICO at ico.org.uk.

 

Cookie preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect your experience of this and other websites.

 

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.