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Introduction to User Research
A short course for people who want to know more about user research and user-centred design.
Ideal for someone moving into user research and user-centred design in government.
Helpful for people who work with user researchers in an agile delivery team.
What's covered?
6 hours of learning
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A brief history of user centred design and user research
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The project lifecycle and the importance of user research
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Discovery user research methods
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Conducting good quality user research
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User groups and user needs
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Alpha user research methods
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Using insights to improve design
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Beta and live user research methods​​​
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