Introduction to User Research

Service Description

A short course for people who want to know more about user research and user-centred design. Ideal for someone wondering whether user research is the role for them, working as a user researcher in government for the first time, or for someone wanting to know how they can support their user research colleagues.​  Includes: - Meet and greet - A brief history of user centred design and user research - The project lifecycle and the importance of user research - Discovery user research - Conducting good quality user research - User groups and user needs - Alpha user research - Using insights to improve design - Beta and Live user research - Reflections Introductory offer £95